PS5 Error CE-113338-9 is a PlayStation 5 system software update error. Sony’s official instruction for this exact code is unusually specific: wait 48 hours and then try to update the PS5 system software again.
That means PS5 Error CE-113338-9 should not send you straight into repeated factory resets or unofficial firmware downloads. The code belongs to the update process, and Sony’s first-party advice is to stop retrying continuously and give the system 48 hours before another attempt.
PS5 Error CE-113338-9: wait 48 hours before retrying
For PS5 Error CE-113338-9, note when the error first appeared and avoid repeatedly hammering the update button. Sony tells players to wait 48 hours and then attempt the system software update again.
During that period, leave the console in a normal powered-down or usable state rather than repeatedly interrupting update attempts. If PlayStation Network is experiencing a broader problem, waiting also prevents you from making unnecessary changes to a console that may be fine locally.
How to retry after PS5 Error CE-113338-9
After the 48-hour wait for PS5 Error CE-113338-9, go to Settings > System > System Software > System Software Update and Settings. Start the update normally first. Keep the PS5 connected to stable power and internet while the installation runs.
If Wi-Fi has been unreliable, use Ethernet for the retry if practical. Do not unplug the console while system software is being installed.
Use Safe Mode if PS5 Error CE-113338-9 still blocks the update
If PS5 Error CE-113338-9 returns after the wait and a normal update still cannot complete, Safe Mode provides an official update path. Turn the PS5 off, hold the power button until the second beep, connect the controller with USB and choose Update System Software.
Our Update PS5 in Safe Mode guide covers the complete process. Safe Mode can update by direct download or USB, but use only Sony’s official system software files if you need the USB method.
Do not confuse PS5 Error CE-113338-9 with SU-101312-8
PS5 Error CE-113338-9 is not the same as SU-101312-8. Sony defines SU-101312-8 as the PS5 failing to detect its Blu-ray Disc drive. If your update screen shows that code instead, follow our PS5 Update Loop guide because the troubleshooting path is different.
Always use the exact error code on screen. Similar-looking update failures can have different official instructions, and replacing one code with a generic “PS5 update error” can send you through irrelevant fixes.
Should you reset the PS5 for PS5 Error CE-113338-9?
Sony’s page for the CE-113338-9 update error does not tell you to factory-reset the console as the first response. Wait 48 hours and retry the update. If the error remains after official update methods, contact PlayStation Support before erasing local data without a clear reason.
If another support flow eventually requires a reset, back up the console first where possible. A reset deletes data on console storage and should not be treated as a harmless diagnostic click.
the CE-113338-9 update error: quick checklist
- Confirm CE-113338-9 is the exact code.
- Wait 48 hours as Sony instructs.
- Retry the normal system software update after the wait.
- Use a stable connection and uninterrupted power.
- Use Safe Mode if normal updating continues to fail.
- Use only official Sony update files for a USB update.
- Contact PlayStation Support before destructive troubleshooting if the error persists.
Official support for the CE-113338-9 update error
Sony’s official CE-113338-9 support page identifies the CE-113338-9 update error as a system software update error and tells players to wait 48 hours before trying the update again. That instruction should come before generic reset advice.
