Hell Is Us Heirloom Necklace Pedestal Not Spawning: PS5 Softlock

Hell Is Us Heirloom Necklace pedestal not spawning is currently represented by an open player-submitted report on the official MyNacon support portal dated September 11, 2026. The report is listed with critical severity, but MyNacon’s page currently shows no reports in its separate “confirmed” section, so this should be treated as a reported problem rather than an officially confirmed universal bug.

The practical approach is to protect your save, avoid repeating risky progression steps unnecessarily and record exactly what happened on PlayStation 5 Act 3 progression. The support listing is useful evidence that another player has reported the same symptom, but it is not the same as a patch note or a confirmed-fix notice.

Hell Is Us Heirloom Necklace pedestal not spawning: current support status

Hell Is Us Heirloom Necklace pedestal not spawning is visible under Opened bug reports on MyNacon. The report wording is “PS5 Act 3 softlock: Eye of God Timeloop closed, but Heirloom Necklace pedestal did not spawn” and it was posted September 11, 2026.

The Act 3 pedestal submission carries a Critical label on MyNacon. It remains in the opened-report list at this check, which is why this page describes the reported softlock without claiming Rogue Factor has confirmed a universal bug.

What you should check first

Hell Is Us Heirloom Necklace pedestal not spawning should be approached conservatively. Confirm that the Eye of God Timeloop is shown as closed and revisit the pedestal location after a normal save reload before attempting more disruptive troubleshooting.

Because the report describes an Act 3 softlock, keep any earlier save or cloud backup intact. Replaying a long sequence is a poor first step when the support item has not yet been marked fixed.

Protect your save before experimenting

Hell Is Us Heirloom Necklace pedestal not spawning describes a late-game progression state, so keeping a checkpoint around the Timeloop transition is especially valuable. The report describes a late-game progression block on PS5 after the Eye of God Timeloop is closed. Keep a checkpoint from before that transition if one is available, because it gives support a way to compare the state before and after the pedestal should become available.

Avoid replaying large stretches or overwriting every earlier save while no first-party workaround is published. A softlock report is most useful when the affected sequence can still be reproduced instead of being buried under later experimentation.

What not to assume from the report

Hell Is Us Heirloom Necklace pedestal not spawning is not yet listed by MyNacon as a confirmed report affecting every matching save. The open ticket does not prove that every missing pedestal has the same trigger. The player report ties its case to Act 3 and a closed Eye of God Timeloop, while the portal’s confirmed-report section remains empty at the time of this article.

If your objective state is different, do not force this fix path onto another quest problem. Verify the Timeloop status and the expected necklace step first, then compare your sequence with the wording of the official support item.

How to report useful details

Hell Is Us Heirloom Necklace pedestal not spawning reports benefit from showing both the closed Timeloop state and the empty pedestal location. Useful details include the PS5 system software and game build, the exact Act 3 objective, whether the Timeloop closure registered in the interface, and what appears at the pedestal location after a reload. A short clip showing the objective state and empty spawn point can document the softlock clearly.

If the issue also happens on another platform, submit that platform separately rather than assuming the PS5 report covers it. Platform-specific reproduction information can help narrow down whether the trigger is shared or isolated.

Check future patch notes

Hell Is Us Heirloom Necklace pedestal not spawning should be retested against any patch that mentions Act 3, Timeloops, quest triggers or the necklace sequence. The scheduled October 27 update is worth watching because it is the next announced major patch, but there is no basis for promising that it repairs this pedestal until the notes say so.

When a patch lands, recheck the Timeloop state and pedestal on a preserved save before replaying the whole act. If the report status changes, update the troubleshooting steps to reflect the new official position.

Treat the reported Act 3 state as a softlock until verified otherwise

The submitted case is specific: the Eye of God Timeloop is closed, but the expected Heirloom Necklace pedestal does not appear. That sequence is what makes the report useful. If your game has not reached the same state, another progression guide may be more relevant than this particular support item.

For a matching state, preserve the save, reload once and capture the objective plus pedestal location. Do not promise that replaying the whole act fixes it; the support portal does not currently publish such a remedy. A later patch can be tested against the preserved checkpoint with much less wasted time.

Hell Is Us Heirloom Necklace pedestal not spawning is most safely revisited from a preserved Act 3 checkpoint when a relevant first-party patch becomes available.

Official source

For the latest first-party information, see Nacon / Rogue Factor.

Hell Is Us Heirloom Necklace pedestal not spawning is worth monitoring because the symptom is visible on the official support portal, but the current evidence is still a player report. Preserve your save, document the exact state and use the first-party support route while waiting for a confirmed fix or patch note.