Pokémon GO keeps crashing problems are usually caused by an outdated app, corrupted cached data, low available memory, unsupported device software or a temporary bug in a particular Pokémon GO release. Android and iPhone fixes overlap, but there are a few platform-specific checks worth doing.
Why Pokémon GO keeps crashing happens
If Pokémon GO keeps crashing, first notice when it crashes. A crash immediately after launch points toward app files, compatibility or login data; a crash during AR points toward camera/AR support; and crashes after long sessions can be related to heat or memory pressure. A single crash is not the same as the app closing every time you repeat the same action.
Pokémon GO currently requires a supported device and operating system. Niantic lists iOS 15 or later and Android 9 or later, with at least 2 GB of RAM, GPS and a strong internet connection. Rooted or jailbroken devices are not supported, and beta operating systems can also cause instability.
First fixes when Pokémon GO keeps crashing
- Update Pokémon GO from the official app store.
- Force-close the app, then restart the phone.
- Close other memory-heavy apps before reopening Pokémon GO.
- Make sure the phone has free storage rather than running almost completely full.
- Disable an operating-system beta if the crashes began after installing one.
If Pokémon GO keeps crashing after an update, check known issues before repeatedly changing settings. A release-specific bug may need a Pokémon GO patch rather than a fix on your phone.
Android fixes if Pokémon GO keeps crashing
On Android, go to Pokémon GO Settings > Advanced Settings and use Clear Cache or Refresh Game Data if you can keep the app open. You can also clear the app cache from Android Settings > Apps > Pokémon GO. If that fails, clearing app data or reinstalling gives the game a clean local setup; your Trainer progress remains stored online.
When Pokémon GO keeps crashing only during location-heavy play, confirm that Google Location Accuracy is enabled and that Pokémon GO has location permission. When it only crashes in AR, update Google Play Services for AR/ARCore if your phone uses it, or turn AR off for normal catches.
iPhone fixes if Pokémon GO keeps crashing
On iPhone, swipe Pokémon GO away from the app switcher and restart the device. Install the latest Pokémon GO and stable iOS updates. Check that Pokémon GO has enough free storage to update and cache assets properly. If crashes continue, deleting and reinstalling the app is the cleanest way to replace damaged local files.
If Pokémon GO keeps crashing after enabling camera features, test a normal non-AR catch. Pokémon GO has changed its AR system over time and some devices can have model-specific AR problems even when the rest of the game works normally.
Heat, battery and memory when Pokémon GO keeps crashing
Pokémon GO uses GPS, data, graphics and sometimes the camera at the same time, so phones can get hot during raids, long walks or warm weather. Excess heat can make iOS or Android reduce performance or close apps. Remove a heavy case temporarily, stop charging while playing if the phone is very hot, lower screen brightness and let the device cool.
Older devices with limited RAM are more likely to show Pokémon GO keeps crashing after switching between several apps. Keeping fewer apps active and restarting before a long event can help, even when the phone technically meets the minimum requirements.
When Pokémon GO keeps crashing needs support
If Pokémon GO keeps crashing on a supported, fully updated device after a clean reinstall, check Pokémon GO known issues and contact support with the phone model, operating-system version and exactly what you were doing when the crash occurred. Reproducible details are much more useful than simply reporting that the app closed.
The important thing with Pokémon GO keeps crashing is to separate a one-off crash from a repeatable trigger. Update and restart first, clear local data second, test AR/location separately, then reinstall. That sequence fixes most device-side problems without changing your account.
For current game updates, feature changes and official announcements, check the official Pokémon GO website.
